Business Development Manager

Join the Schwenn Services Family

Mechanical   Electrical   Plumbing Services in Orlando

Business Development Manager

Job Overview

The Business Development Manager (BDM) is responsible for creating new business for the Schwenn Companies (Schwenn).  Primary emphasis is placed on bringing new clients and properties into the Companies.  Concurrent effort is to be made in cultivating new work and properties from existing clients.  The BDM is also responsible for customer communication ensuring satisfaction of their experience with field, management and administrative staff.

Reports To

The Business Development Manager will report to the President/CEO.

What Success Looks Like

  •  A successful BDM is responsible for the following outcomes:
    • Approximately $500,000 – $1 mil. in annual new business.
    • Customer satisfaction & retention above 95%
    • Advocating the Schwenn Company’s Vision of being our clients preferred and most desirable choice for their mechanical, electrical and plumbing service needs.

How this position fits on the Team

The BDM is an integral part of the Schwenn Team, responsible for the current and future success of the Companies and the Team.

Responsibilities and Duties

  • Create opportunities resulting in $500,000 – $ 1 mil. in new annual business.
  • Maintain customer satisfaction and retention rates above 95%.  Provide feedback to management on ways to improve these metrics based on customer input.
  • Provide accurate logs, records, etc. on sales and customer service activities daily.
  • Communicate and coordinate with Operations and Technical staff re: client meetings, needs, feedback, etc.
  • Attend weekly sales training courses as well as any needed skill-specific training in the interim.
  • Attend 3-4 networking groups per month for the purpose of recruiting new customers and advocating on behalf of the Schwenn Companies.

Qualifications

  • Minimum 2 years in customer service or sales
  • High School Diploma
  • Positive, outgoing nature
  • Able and willing to work in a team environment
  • Eager to learn and be continually educated
  • Willingness to travel, primarily in the Central Florida area

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Why
Choose
Us?

Why Choose Us?

Schwenn Services is your one stop shop for mechanical, electrical and plumbing needs. Schwenn Services is known as “the super sub of Central Florida,” specializing in Florida commercial air conditioning service, maintenance, replacement and installation. Mechanical contracting projects almost always require an electrical component. You can count on Schwenn Services for both. We are dedicated to keeping our customers in Central Florida cool. Building owners, developers, property managers, general contractors and construction management firms throughout the US continually rely on the experts at Schwenn to provide personalized service, on-time delivery and outstanding quality work. Schwenn project managers, estimators and field supervisors have over 100 years combined experience in the industry. Family-owned and operated for almost two decades, Schwenn is proud of its long-standing relationships established by providing thorough, reliable attention to every project, from front office to the field.

  • Fully Insured
  • EPA Certified
  • State Licensed
  • Bonded
  • 24/7 Emergency Service
  • Same Day Service
  • 100% Guarantee
  • Financing Available
  • Family Owned and Operated
  • Never Missed A Deadline
  • No Job Is Too Big or Too Small
  • Fully Insured
  • EPA Certified
  • State Licensed
  • Bonded
  • 24/7 Emergency Service
  • Same Day Service
  • 100% Guarantee
  • Financing Available
  • Family Owned and Operated
  • Free Estimates
  • Never Missed A Deadline
  • No Job Is Too Big or Too Small